Microsoft founder and philanthropist Bill Gates set the Twitter world abuzz with his comments last weekend at the Techonomy Conference in Lake Tahoe. Gates’ remarks on the changing scope of education soon made headlines that “in five years, the best education will come from the web.” While he qualified his remarks by strongly advocating for K-12 education and the work that schools are doing, discussion soon ensued on blogs and social media sites regarding the important role that living educators play.
Gates is right, however, in this regard: schools and universities do need to adjust to the realities of access and demand. There must be increased access, by use of technology, to meet the growing demand for a global education. Of course, it should also be emphasized that only people- with expertise, knowledge, relationships, and wisdom- can deliver the goods and empower the next generation.
Much of this should be looked at through the lens of Benjamin Bloom, who in the 1950’s advocated for engaging students in “higher order” learning (Creating, Evaluating, and Synthesizing) rather than lower level “recall” learning (Knowledge and Comprehension). And though this recent conversation was never truly a “Man vs. Computer” debate, we should continue to emphasize the vital role that we can play, that we should play, to engage students while using the latest innovative tools and strategies. Only humans are capable of pushing each other to higher Bloom’s learning. Yet, the advent of technology makes this effort more possible then ever before, and we must capitalize on this growth explosion as educators in order to stay relevant and accessible. Recently, a UVa Professor who works with STEM Ph.D. students noted that the newest versions, learned content and innovations are quickly outdated; thus there is a need for today’s students to “possess competence and the ability to innovate” in order to adapt and succeed in a changing world. Technology, collaboration, and innovation must be intertwined and the educator is the catalyst in infusing those variables for effective student outcomes.
I have been fortunate to work for and with people and institutions that value technology. As a middle school science teacher, I was able to use interactive websites to highlight updated satellite images of the moons of Jupiter miles away, or explain the intricate bonds of molecules in a tangible manner- unthought-of of when I was learning science from textbooks as a youngster. Later, as a principal, I was able to highlight great instructional practices from colleagues by use of a Flip Camera in faculty meetings, showcasing 30-second clips of effective teaching throughout the building. We were able to instantly e-mail teachers feedback on lessons with a handheld PDA seconds after observing their math class. And we were able to quickly alert the entire school community through a web-based communications system in rare, unforeseen times of crisis even though I might be out of state on a weekend trip. Now, as a professor of education, I can engage students in a rigorous course on evaluation despite not working within the same zip code or even during the same time. By carefully crafting a course to meet the needs of the learner and maintaining rigorous alignment with the objectives of the course, I can maintain a robust, diverse roster and also effectively recognize the fact that many of my students are juggling teaching jobs, family commitments and other time constraints, and yet empower them to be leaders in their schools and communities in this 21st century.
However, as educators, we have to take the initiative in each of these cases to make the web work for us… and for the students. We continually must have the support of our schools, our leaders, and our colleagues. And we have to synthesize information, evaluate its relevance, and create effective lessons that are relevant. And then we are able to move beyond “low Bloom’s” learning by seizing upon technological advances. I would not have been as effective a teacher without the web, but the web wouldn’t have reached the students… without me.
Gates is right. The web will reach the students in greater ways than ever before. And we must realize that the web user- the student- is of utmost importance, and how we reach and engage that student is up to us as educators. Computers and the web will not alone enable students to reach “full Blooms” without expert educators emphasizing engaging students… whomever and wherever they are.
William Sterrett is an Assistant Professor of Educational Leadership at the University of North Carolina Wilmington. He can be reached at sterrettw@uncw.edu
The views expressed are the author’s and do not represent any institution or organization.




